Clinic Operations

Fewer awkward reception moments

Which cards you accept, communicated up front

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Patient's card

Illustrative names

Consultation - Nile Care

Patient pays

100 EGP co-pay

Instead of cash

500 EGP

Pre-approval

Not needed

Type

Insurer

Drag the cards with your mouse, or tap the arrows

The problem

A patient shows up with an insurance card. Reception says 'sorry, we don't take that one'. The patient is now angry, tired, and has wasted their afternoon. This happens every day.

Insurance Providers

Add every insurance provider you accept as a card in the settings. Bupa, AXA, MetLife, Medgulf, Allianz, Armed Forces Hospital, Ministry of Health - anything you have a contract with, or accept custom, lands in the list. Patients booking on WhatsApp are asked which card they use, and Kashfy checks against your list before quoting a price.

Paying cash or with an insurance card? If it's a card, which company?

Pick the patient's card

The right price, even when contracts change

For each provider, you set the co-pay vs the cash price. If Bupa patients pay 100 EGP co-pay while cash pays 500 EGP, the AI quotes correctly during the conversation - no more 'you said 200 on the phone but the desk says 500' confusion.

Providers can be toggled on or off in seconds. Contract with AXA expiring next month? Turn it off, and the AI starts telling new AXA patients 'we don't accept your card as of X'. Reception isn't the one delivering the bad news anymore.

Insurance - consultation

  • Nile Care

    Co-pay 100 · cash 500 EGP

    Accepted

  • Horus Health

    Co-pay 150 · cash 500 EGP

    Accepted

  • Corporate plan

    Co-pay 50 · cash 500 EGP

    Accepted

What the AI tells new patients:

Switch a provider off to see the reply change.

Inside

  • Add unlimited insurance providers per branch
  • Custom providers for anything not on a standard list
  • Per-provider co-pay and cash price on every service
  • Patients see acceptance status during WhatsApp / widget booking
  • AI quotes the correct price based on the card
  • Toggle a provider on / off in seconds when a contract changes
  • Insurance card upload gets attached to the patient profile
  • Filter revenue reports by insurance provider

Who this is for

A

Contracted with 6+ private insurers

Bupa, AXA, MetLife, Medgulf, Allianz, GlobeMed. Each with different co-pays. The AI quotes correctly for whichever card the patient carries.

B

Occasional custom / corporate contracts

A local company signs a group deal for its 200 employees. Add them as a custom provider with negotiated pricing - and their employees get quoted correctly on WhatsApp.

C

Government-only clinic

Armed Forces, Ministry of Health, and Health Insurance Organization patients only. No private cards accepted. The AI politely declines any other card at booking time.

Common questions

Ready to run insurance providers on Kashfy?

First 30 bookings free. No card, no clock.

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